All rental platforms are responsible for collecting the tourist tax. The tax is a local tax and is therefore determined by the municipality or cluster of municipalities and depends on the number of people and the classification of a property. For a number of properties, the tourist tax will be paid on arrival (this will be specified on your rental agreement) and for the majority of the properties, Q Home will collect the tourist tax during your booking process and transfer it to the relevant municipality where the property is located.Read more
Choose for our rebooking guarantee
Opt for our rebooking guarantee and let us help you exclude as many risks as possible, so you can look forward to your holiday with your mind at ease.Read more
What happens when you are confronted with a code red or orange in consequence to the Corona virus?
What happens when you are confronted with a code red or orange in consequence to the Corona virus?Read more
Where can I find current information on travel advice for the South of France?
For a full overview of government websites, see the article below.Read more
Corona proof on a holiday?
We are convinced that you can have a safe and pleasant holiday with us! Read on for more information.Read more
Local contact person
Q Home works with local partners, who all manage 10 to 20 homes around the area where they themselves live.Read more
standard in our holiday houses
Before we accept a holiday house for rental, we thoroughly check the inventory to make sure that the facilities are adequate for the maximum number of persons accepted for rentals.Read more
Cancellation of any travel insurance
Q Home currently has no cancellation travel insurance and we advise you, if in doubt, to ask your current insurance company, if your holiday is covered for cancellation.Read more
What happens if you have to cancel your holiday? You should contact Q Home as soon as possible to allow us to cancel the contract (see terms and conditions).Read more
Terms and conditions Q Home
Who have you made the contract with?
You, as a tenant, have made a contract with Q Home BV season rental, located at: Middelweg 104, 2241 AS in Wassenaar, legally represented by Ms Debby Trouw-Le-Fèbre and / or Mr. Folkert TrouwRead more
The booking process
The Booking process involves a number of consecutive stepsRead more
Payment of the rental fee and deadlines
When you have booked your holiday rental, you get a copy of the contract with an overview of the costs associated with the reservation.Read more
Refund of deposit
The deposit is paid, in most cases with the rent within the above deadlines. The deposit will be returned after a satisfactory final inspection by Q Home at departure, within 10 days after the end of the rental.Read more
What to do in case of a complaint about the holiday house you have rented?
If you have a complaint about the holiday house you have rented, the local manager/owner is your first point of contact. A complaint must always be reported directly to the local contact person (manager/owner) during your stay, within 24 hours of its occurrence.Read more