Local contact person
Q Home works with local partners, who all manage 10 to 20 homes around the area where they themselves live.Lire plus
What is standard in our holiday house and what do you have to bring yourself?
Before we accept a holiday house for rental, we thoroughly check the inventory to make sure that the facilities are adequate for the maximum number of persons accepted for rentals.Lire plus
Cancellation of any travel insurance
Q Home currently has no cancellation travel insurance and we advise you, if in doubt, to ask your current insurance company, if your holiday is covered for cancellation.Lire plus
What happens if you have to cancel your holiday? You should contact Q Home as soon as possible to allow us to cancel the contract (see terms and conditions).Lire plus
Terms and conditions Q Home
When booking your holiday home, you agree to Q Home’s General terms and conditions.Lire plus
Who have you made the contract with?
You, as a tenant, have made a contract with Q Home BV season rental, located at: Middelweg 104, 2241 AS in Wassenaar, legally represented by Ms Debby Trouw-Le-Fèbre and / or Mr. Folkert TrouwLire plus
The booking process
The Booking process involves a number of consecutive stepsLire plus
Payment of the rental fee and deadlines
When you have booked your holiday rental, you get a copy of the contract with an overview of the costs associated with the reservation.Lire plus
Refund of deposit
The deposit is paid, in most cases with the rent within the above deadlines. The deposit will be returned after a satisfactory final inspection by Q Home at departure, within 10 days after the end of the rental.Lire plus
Quoi faire en cas d’une plainte concernant la maison de vacances que j’ai louée ?
Si vous avez une plainte concernant la maison de vacances que vous avez louée, le gestionnaire/propriétaire sur place est votre premier interlocuteur. Une plainte doit toujours être signalée directement à la personne de contact (gestonnaire/propriétaire) sur place lors de votre séjour, dans les 24 heures suivant sa survenance.Lire plus
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